Hosted Email - Cloudmark Protection

Cloudmark Authority delivers the industry's most effective and highest performing anti-spam, anti-phishing and anti-virus protection. Cloudmark's scalable and easy-to-manage carrier-grade software solution consistently detects over 98% of inbound and outbound messaging attacks in real time with near zero false positives.

In addition to this level of accuracy, Cloudmark Authority requires significantly less processing power than competitive commercial and open source content filtering solutions. Cloudmark Authority frees messaging infrastructure and networking resources from the burden of messaging attacks, enabling shared hosting platforms to support additional services and higher customer density.

Anti-SPam

Cloudmark Authority Anti-Spam, with its superior accuracy measured by rate of spam caught and low incidence of false positives, relieves the economic burden service providers bear for abusive messaging.

The sheer growth in spam volumes is putting pressure on the messaging infrastructure: spam unstopped at the edge of the network translates to a greater burden on the messaging transfer agent (MTA), the inbound and outbound messaging servers and the storage servers. Additionally, customer service complaints due to spam-related issues — namely false positives and false negatives — are expensive, with low-level complaints hitting help desks directly at $12-15 per call and escalated issues costing significantly more.

Cloudmark Authority Anti-Spam, with its superior accuracy measured by rate of spam caught and low incidence of false positives, relieves the economic burden service providers bear for abusive messaging. Cloudmark Authority Anti-Spam stops the 90-96% of email that are spam or some other form of threat at the gateway, taking pressure off of the internal messaging infrastructure. Cloudmark's superior accuracy means that service providers see a significant, measurable reduction in customer service calls and related expenses.

Anti-Phishing

Cloudmark utilizes advanced fingerprinting algorithms as well as confirmed phishing URL feeds to provide the most comprehensive and up-to-date protection against all forms of phishing – from URL to VoIP phishing.

While phishing attacks are generally smaller in scale than spam, they can be more devastating to subscribers, compromising their privacy and putting them at financial risk. Cloudmark utilizes advanced fingerprinting algorithms as well as confirmed phishing URL feeds to provide the most comprehensive and up-to-date protection against all forms of phishing – from URL to VoIP phishing. Cloudmark's anti-phishing engines are updated every minute as new threats are identified by the Cloudmark Global Threat Network.

Anti-Virus

Every minute counts when it comes to stopping viruses. Cloudmark Authority Anti-Virus does not need to detect a large number of attacks to begin blocking. It also does not require manual intervention or endless rules writing.

The High Cost of Delay
Every minute counts when it comes to stopping viruses. Unchecked viruses grow exponentially, generating real costs in terms of maintenance, customer support, and infrastructure for the service provider. Traditional anti-virus solutions depend on a team of people who must analyze data, write, test and distribute rules, resulting in response time delays of hours to days. In the meantime, virus-laden messages continue to flow into users' inboxes until these rules are distributed.

Industry's Fastest Response Time
Cloudmark Authority® Anti-Virus does not need to detect a large number of attacks to begin blocking. It also does not require manual intervention or endless rules writing. Cloudmark Authority Anti-Virus stops viruses and their variants before traditional and even other "zero-hour" solutions, narrowing the service provider's window of vulnerability significantly. How? Cloudmark Authority Anti-Virus works in an automated fashion: virus samples are collected and isolated within a minute of attack origination. Fingerprints are automatically created by Cloudmark's new anti-virus algorithm, which is specifically designed to identify viruses even in their mutated forms (for example, changes in text, code, URL, sender and image).

Precise Protection
Just as important as fast response is accurate response. Some "zero hour" anti-virus systems can sideline suspect messages for hours or days while they are checked against identified virus signatures. Legitimate email may be quarantined or discarded by imprecise heuristics. Cloudmark Authority Anti-Virus uses real-time corroborated feedback from millions of trusted sources to instantly sort out messages containing viruses while not delaying legitimate messages.

Infrastructure and Operational Efficiency
Traditional AV solutions are processing-intensive, claiming thousands of rules per day, and thus require more and more hardware as messaging threats continue to grow. This load is further compounded as additional subscribers enter the system. Cloudmark Authority Anti-Virus, on the other hand, uses lightweight fingerprinting algorithms that process messages at wire-speed while reducing CPU utilization by up to 90%. Cloudmark Authority provides comprehensive messaging abuse protection while minimizing infrastructure and operational costs.