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Viewing and Managing Billing Information Articles
The Billing page allows you to view your unit balance and usage, and to buy more units if required. To view and manage your billing information:

  1. Show the billing page by clicking the Billing link in the top right hand corner of the screen.

  2. Do one or more of the following:

    To
    Do this
    Buy more units or set a level at which to automatically top-up your unit balance
    1. Click the Buy Units button (1). 
    2. Do one of the following:
      • To buy more units, click the Buy button next to the required option in the Buy Units area.
      • To set up an automatic top-up, click the Buy button next to the required option in the Auto Topups area.

    Manage credit or debit cards. NOTE: This option is only available if card payments have been set up by your system administrator.

    1. Click the Manage Cards button (2). 
    2. Do one of the following:
      • To add a credit or debit card, click the Add new card button, then select the payment gateway you want to use. Your card details are stored with the payment gateway provider.
      • To change the default card (the card used to make payments), click the Make Default button next to the required card.
      • To remove a card from the system, click the Delete button next to the required card.
    View your invoices

    Click the View Invoices button (3).

    View your unit usage over a month
    1. Select the required month from the Showing drop down (4).
    2. Click the Change button (5). 
    Save a copy of a month's unit usage as a .csv file
    1. Select the required month from the Showing drop down (6).
    2. Click the Download button (7).