• General Info • Account Changes • Extra Charges • Security General Info What are my payment options? How do I update my account information? How do I receive a statement? How do I receive an invoice statement? What is VAT (Value Added Tax)? How do I cancel my account? If I close my account will I be able to keep my domain(s)? Why was my payment not accepted? How do I renew my account? There is a discrepancy in my billing, what do I do? Account Changes If I upgrade my account, will my credit be applied? What happens to the credit on my account if I downgrade? Extra Charges Bandwidth Web Space SQL Server MySQL VAT Security Will my credit card number be viewable via the control panel? Do you store my credit card number? Is my credit card information secure?

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